I have a problem when I make a call then I can't disable the black screen until the call is finished that's mean I can't end the call or I can't select the keyboard option in the phone also I can't lock or unlock my phone. Test for a while to see if the battery drain is gone. Thank you for your support. Keep holding it until the animation ends and your phone starts in safe mode. This ensures others can benefit from our conversation. At least now you know what to do if your device stops responding and gets stuck on the black screen again. Must be partially hardware related.
Apologize if it's already been posted. While Google has released a software update for that particular problem, there are now reports of further camera woes. If this isn't working correctly for you then 1 you have a screen protector or something else which is causing a false trigger of the proximity detector or 2 your proximity detector isn't working correctly. My replacement running the same software Android 8. My replacement running the same software Android 8. Most of the time, a problem like this will be fixed by these two procedures but if your Google Pixel 3 is still not responding, then the problem could be with the hardware. Please replace the battery when it is not working properly.
We invite you to leave your feedback in below comment box. What software version is the phone currently running? This is an extremely simple and quick method to fix this issue. Love the phone and already satisfied with my switch from My Iphone to Android. Again, if all else fails, back up your files and try a factory reset. That issue is resolved with uninstallation of updates to the phone app.
Be gentle and use only soft and dry cloth. Picking the phone up did not bring it back to life. Before you replace your screen protector or do a factory reset, take a soft cloth preferably microfiber and clean the top part of your screen really well, with a little elbow grease. Isn't twist to change front or rear camera? Do not update device immediately when software update is available. But of late, this hardware component has been troubling some Pixel 2 users. Do not download and install applications from unknown sources. Just launch the Google app, tap the hamburger button, and hit Settings.
Try Factory Reset If Android Goes Black By the way, restoring your Google Pxiel to factory setting is the simplest and most direct method, but it is not recommended. Others have experienced this issue at random time but the common issue remains that the screen stay black and nothing show up. I've always had to press something to get it to wake up to hang up. Thick covering on your screen makes the proximity sensor to malfunction. Sometimes facing black screen issue on Google pixel during incoming call. Some users have even reported flashes when booting their phones.
The going blank when on a call is due to it thinking it is held close to your head. Swipe down to bring up the Notification and Settings shade, then tap the Wi-Fi symbol to turn it off. So, it is utmost important for the proximity sensor to work properly to avoid such issues. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired. We had two problems: a the screen would dim very quickly even when the phone was flat on a desk. This is a free service we are offering with no strings attached. Your best course of action is to contact Google directly.
If you are also facing the Google Pixel Black Screen during calls issue, you very well know how much irritating it is. I took the old one off wiped down the screen and made a test call and perfection. Though this may look vague but it really works. Upcoming Events Subscribe to to follow the biggest events coming to. So this has been happening for awhile.
Google Pixel phones are known for their best cameras. My thought is that the update made the proximity sensor reeeaaalllyy sensitive. Meanwhile, Reddit users have noted that enabling the Always On display fixes the issue. To check that the charger and cable are working, try them with another device. I was just on a call in the car. If the above steps fails to fix the problem then this is most likely caused by a faulty hardware component already.