Recovery Key However, if your account gets locked out, the iforgot website only gives you the option to enter the recovery key. If you are not able to change your Apple device password, you can simply reset forgotten Apple admin password by dialing a toll-free Apple customer support phone number and get instant solutions skillfully. Owen Williams of The Next Web the many hours of cold sweats he went through after someone attempted to crack his account, and Apple disabled normal access, as described in. The old one is invalidated. Unlike simple accounts, two-factor accounts won't unlock after 8 hours, and actually have to have the passport reset.
Step 3: Enter the account recovery code in the field provided and click Continue. You might have to wait 3-4 months like me, but all is not lost :. After you correctly enter the recovery code, you can choose a new password, verify your trusted phone number, and sign in normally. You can also get a carrier to put the number on another phone. What if I was carrying the key in my wallet and I was robbed,? You need your recovery key to enable your account. I didn't mean to make it sound like a rant. Then, follow the on-screen instructions.
You just need to follow the instructions inside to reset your password. · Tap the Change Password button, and then follow the onscreen instructions to get a password hint to update the password. I'm actually finally closing the book on this case, as I just heard back from the customer relations representative who I contacted in one final effort to see if there was any work-around that could be leveraged from Apple's lack of clarity in detailing this scenario. Step 2: Enter a number where you can be reached when your account is ready, then enter the verification code that is sent to you to verify your information. As stated above, I'm still trying to get a hold of the Apple representative who initially assisted me, so if I have any additional updates, I'll be sure to reply to this thread.
This can take several minutes, and you may be asked to re-enter your password during this process. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. Click Continue to move on. The Verify Your Identity screen displays. This should start with more clearly and fully stating the conditions of its security measures, as well as having its customer support be more educated on these conditions they themselves stated that they had never been trained on issues revolving around two-step verification.
Williams found that someone had tried to hack his iCloud account. Type in the passcode that you use to unlock your iPhone. The Apple rep on the phone started clapping and was very glad to get out of continuing to argue with me. Something is really iffy here. Its mission is to offer in-depth reporting and long-form feature stories, breaking news coverage, product information, and community content in a unified and cohesive manner. So it's extremely important to protect it. That's all there is to it.
This happened to me This exact issue happened to me lost my recovery key and account was locked out , and was fixed just today in fact funny coincidence? Step 6: You can reset a new password. As long as you know your current password, you can replace your iCloud recovery key in just a few minutes. Ya, that is my fault, I'm and idiot. Step 2: Choose Continue to send a notification to your trusted iPhone, iPad, or iPod. I received a phone call from a representative from the executive support team who hooked me up on a call with an Apple Engineer and another support specialist they seem to have many levels of these. Step 3: You will be asked to enter your pass code. To do that, sign in to your Apple account on the.
What is a trusted device and a trusted phone number? Step 2: Tap Change Password. So don't lose your key because if someone tries to guess your password or make a purchase on your account too many times and your account gets locked, then you will lose access to your account permanently if you don't have your recovery key. However this simply leads you back to a locked out account, which leads back to iforgot a big loop. If you don't remember it, tap Forgot Password. A dialog box displays asking you to answer two of the security questions you set up for your account. Deep down, I had a feeling this would be remedied in time given how obscure the issue was. Finally I got tired of the lack of effort on their side to resolve my issue so I emailed them back first week of December 2015 , this time copying Tim Cook and Eddy Cue.
This is where the catch for anybody who set up two-step verification is. Account recovery might take a few days. Step 3: Enter your password, then click Continue. According to this article, the person in question knew his password and had a trusted device. Will I need a trusted device dedicated to my Apple Developer account if I enable two-factor authentication? This effectively put me in and endless loop, without any apparent way of gaining accesses to my account. If none of them works, try going through your past iTunes purchases to see which account was used to make them. I hung up and called back.