You may already have the latest version available. Worked fine yesterday with 8. Please schedule an appointment with your Ford Service department. It shows the right phone when it connects. What year, and model of vehicle do you have? Lastly, be sure to check the at Ford websites or check in with Ford Customer Service at 1-800-392-3673.
Bluetooth would not turn on. They won't fix it any more than I can do myself. The sync voice still does not come on and say anything. Early versions required the driver to preface a command. The only thing that seems to work is completely disconnecting and re-connecting my car battery. I haven't disconnected my battery for a second time yet, but I am sure that will fix the issue for the short term.
This is very annoying for calls as I miss 10 seconds of conversation every 10 seconds. Go to your vehicle Settings to make sure Privacy is set to Off. Since then, Pandora and streaming Audible from my phone Samsung S6 no longer works through the speakers. Now, every time I start the car, the system has to boot up. My wife and I have Apple iphone 5s with 8.
To hang up, use the telephone button and hold it down for a couple of seconds, then the system will display Call Ended and return back to music or whatever the system was doing when the call came in. I have tried all your suggestions. Both communicate with each other using a communication technology called Bluetooth. The software install can take up to 30 minutes to complete, so be patient. I have a Ford Fusion 2015. I have reset Sync, re-paired my phone, reset my phone. Does this mean you are pushing the steering wheel controls and trying to speak a text message? The sync stopped working the day before.
They literally do not have the same functionality as other phones — I think this is one way to get a cheaper monthly operating cost. Is this true and is this causing the issue? Turn your phone back on. Power the phones completely off… Turn the car off. Will Apple bother to do anything? Keep your engine on, and pull your vehicle out of the garage. I guess you have checked your phone to see that Bluetooth is turned on.
Now reattach the battery cable clamp and retighten the nut. If you have been around some broad band Bluetooth interference, you could have gotten everything scrambled on your truck. Find the Menu and delete your phones from the Sync system. I have a 2012 Focus that I purchased about a month ago. Have a samsung galaxy s5 and fiesta 2014. I wonder if it is more of a phone issue.
This past time, it was returned to me on January 6 after I drove a Lincoln Mark C for two days, and the Bluetooth failed again this morning, January 29. Bluetooth is still not working either. That way you still have the fuse and can cut power as well. I reconnect the phone and after that, the system works normally. Scroll and look for phones which are no longer used by you.
Optional, you could do the Hard Reboot procedure listed elsewhere in this blog. When the call comes in, just give the phone icon on the steering wheel a quick push. I am pretty certain it is not the telephone. My wife told me that she was not getting text messages or text to voice messages over the sync system. I had done so as part of my troubleshooting, however it did not seem to make any difference.
When I call out or receive a call people say they can not understand me. If none of this seems to work, why not visit your Ford Service Department, then may need to run some diagnostics on the system. I have not had any electrical issues or any work done on the car recently. If you need an update, it will also give you pointers on updating the software. It wipes out saved radio stations, time and temperature, etc.
Check to see if your phone needs any software updates. I always use the temporary negative battery cable clamp removal from the battery while the vehicle is parked. While in park, start up your vehicle. It just keeps saying root file not found. Got to work, shut the car off, opened the door which shuts off the screen, closed the door and powered up minus the engine--still nothing. I can ask to make a call, I hear the ringing but when the other person answers, I hear nothing and the other side hears nothing. If so, then you have successfully done a hard reboot of your system.